Contact Shoeboxed

The Shoeboxed Team is here for you whenever and wherever you need us. In fact, hearing from you is the best part of our day. Honest! For answers to specific questions you may have about our service, please visit Shoeboxed Support.

Jack Marshall
Account Executive

Michelle Rabenaldt
Customer Support

John Shumaker
Customer Support


To report an issue, suggest a new feature, or just say howdy, email us anytime and we’ll get back to you lickety-split. Email us:


Our friendly, good-looking sales and support staff are standing by to answer your questions and brighten your day. They’re available by phone Monday-Friday 9-5 CST.

U.S. toll free: (888) 369-4269

International: +1 (919) 687-4269

Snail Mail

Just finished a batch of fresh cookies? Send some our way!

All Private Carriers:
3414 North Duke Street, Suite 100
Durham, NC 27704

USPS only:
PO Box 1411
Durham, NC 27702 US

Press Contact Information

For media contact information:

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