Need more? $0.30/digital scan · $2.00/paper scan · $9/envelope
Need more? $0.15/digital scan · $2.00/paper scan · $9/envelope
Need more? $0.10/digital scan · $1.50/paper scan · $9/envelope

Frequently asked questions
Shoeboxed has three main plans. Pay annually and save:
- Starter — $97/year ($8.08/mo) or $9/month. 30 digital scans/month, 20 paper scans/year, 1 Magic Envelope/year, unlimited mileage tracking, 2 years of digital scan storage, 1 user.
- Pro — $297/year ($24.75/mo) or $29/month. 200 digital scans/month, 20 paper scans/month, 1 Magic Envelope/quarter, Gmail receipt sync, QuickBooks Online and Xero integrations, 3 years of digital scan storage, 3 users.
- Plus — $797/year ($66.42/mo) or $79/month. 750 digital scans/month, 50 paper scans/month, 1 Magic Envelope/month, all Pro features, 3 years of digital scan storage, 10 users.
A separate Paper Plus plan is available if you process a high volume of paper receipts each month.
Shoeboxed is not free. The Starter plan begins at $9/month or $97/year ($8.08/mo equivalent). Every plan comes with a 30-day, 100% money-back guarantee — if it is not the right fit, let us know within 30 days and we will refund your payment.
Yes — Shoeboxed offers a 30-day risk-free trial. Your card is charged when you sign up so you get full access to every digital feature from day one: upload receipts, track mileage, run reports, the works. If Shoeboxed is not the right fit within 30 days, tell us and we refund you in full, no questions asked. That's what makes the trial risk-free. We only ask that if we already shipped you a Magic Envelope for mail-in paper scanning, you do not request a refund, since we have already covered those mailing and processing costs on your behalf.
Digital scan storage depends on your plan:
- Starter — 2 years of digital scan storage
- Pro — 3 years of digital scan storage
- Plus — 3 years of digital scan storage
You can export your data at any time via the account reports page.
Each plan includes a different number of users:
- Starter — 1 user
- Pro — 3 users (all share unlimited mileage tracking)
- Plus — 10 users (all share unlimited mileage tracking)
Shoeboxed integrates with the accounting and productivity tools small businesses use most:
- QuickBooks Online (Pro and Plus plans)
- Xero (Pro and Plus plans)
- Wave
- Gmail receipt sync (Pro and Plus plans)
- Evernote
- Dropbox
Shoeboxed also exports data as CSV so it can be imported into almost any bookkeeping, expense, or tax-prep tool.
All of Shoeboxed's plans come with a 30-day, 100% money-back guarantee. Jump right in and try everything — upload receipts, track expenses, explore every feature. Your card will be charged when you sign up, but if it's not the right fit, just let us know within 30 days and we'll refund you, no questions asked.
We just ask that if you request Magic Envelopes and physical document scanning, you don't ask for a refund — we've already incurred those costs to serve you.
Yes. Talk with our Client Success Manager and we'll create a custom plan that fits what you are looking for.
You have two options: (1) have them shredded at our facility, or (2) have them returned to you after we scan them.
Go to "Account info," under "My mail-in settings," check the box "Shred and recycle my documents (do not return)" if you want us to shred your documents. Leave the box unchecked if you would like us to return your documents. All new plans will default to include document shredding.
All paper documents are securely stored at our facility in Durham, NC. Entryways are monitored 24/7 with security cameras. Digital documents and data are protected by Secure Socket Layer (SSL) encryption, which online banks also use to protect bank accounts.
We pride ourselves on our friendly, reliable, and supremely helpful customer service. We're always standing by to answer your questions and brighten your day. Get in touch with support staff Monday through Friday 9-6 ET at the following numbers:
U.S. toll-free: (888) 369-4269
International: +1 (919) 687-4269
To cancel your account, please contact our billing team at 919-687-4269 to help process your cancellation and securely close your account. A representative will help you download your data and sunset your account.
If for any reason you have trouble contacting us, please reach out directly to our support team via our support chat or our help desk at help@team.shoeboxed.com.
Export account data before canceling.
We accept all major credit and debit cards. Plans will auto-charge to the card on file at the time of renewal (monthly or annually, depending on your plan structure).
Process lots of paper receipts?
Paper Plus
For companies that still deal with a lot of paper receipts
We get it. Some receipts are just easier to mail in. If you're processing 100+ paper receipts a month, Paper Plus gives you everything you need.
What's included:
- ✓ 500 digital scans per month (6,000 per year)
- ✓ 200 paper scans per month (2,400 per year)
- ✓ 2 Magic Envelopes per month
- ✓ Unlimited mileage tracking (10 users)
- ✓ iOS & Android app included
- ✓ Gmail receipt sync
- ✓ 3 Years Digital Scan Storage
- ✓ 10 users
- ✓ Accounting integrations (QuickBooks Online/Xero)
- ✓ Audit proof reports & CSV export
- ✓ Priority email + phone support
Perfect for bookkeepers, accountants, and businesses with high paper receipt volume.
Need more? $0.15/digital scan · $1.50/paper scan · $9/envelope
Paper Plus
For companies that still deal with a lot of paper receipts
We get it. Some receipts are just easier to mail in. If you're processing 100+ paper receipts a month, Paper Plus gives you everything you need.
What's included:
- ✓ 500 digital scans per month
- ✓ 200 paper scans per month
- ✓ 2 Magic Envelopes per month
- ✓ Unlimited mileage tracking (10 users)
- ✓ iOS & Android app included
- ✓ Gmail receipt sync
- ✓ 3 Years Digital Scan Storage
- ✓ 10 users
- ✓ Accounting integrations (QuickBooks Online/Xero)
- ✓ Audit proof reports & CSV export
- ✓ Priority email + phone support
Perfect for bookkeepers, accountants, and businesses with high paper receipt volume.
Need more? $0.15/digital scan · $1.50/paper scan · $9/envelope
