Shoeboxed Help & FAQs
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- Shoeboxed Mail-In Service
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- What should I do if I lose my Shoeboxed envelopes?
What should I do if I lose my Shoeboxed envelopes?
If you lose your Shoeboxed Mail-In envelope, you should request a replacement envelope by sending us an email to mail-in[at]team.shoeboxed.com or calling our office at 1-888-369-4269. Soon you will be able to report a lost envelope from your Envelope Tracking page. Please note that you can send your receipts, business cards, and documents to us at any time in your own envelopes, though you will be responsible for the shipping charges. Also, note that we do not provide Shoeboxed envelopes for Lite users. If you are a Lite user, you should always send your receipts, business cards, and documents to Shoeboxed in your own envelopes.
Other Questions in this Category
- How do I hide/delete the default categories for receipts?
- Does the IRS accept digital (scanned) receipts for taxes and audits?
- How does the Shoeboxed Invite Friends iPad giveaway work?
- How do I integrate my FreshBooks and Shoeboxed accounts?
- Does Shoeboxed scan and process receipts in currencies other than US dollars?
- How do I export my scanned receipts to QuickBooks?
- How does the Shoeboxed – Outright.com intergration for receipts and tax prep work?
- What character encoding does the Shoeboxed API use?
- Can Shoeboxed promote the application I built using the Shoeboxed API?
- Am I allowed to use the Shoeboxed API on my site?
- Can I use the Shoeboxed API on a password protected site?
- How can I change my password?
- How are Shoeboxed’s in-house scanners better than standard desktop and portable scanners?
- How do I invite a friend to Shoeboxed?
- Does Shoeboxed distribute my personal information?
