Shoeboxed Help & FAQs

Is there a limit on the number of requests I can make to the Shoeboxed API?

We currently have an API request limit of 50,000 requests in a rolling 24 hour window. This is to help us limit load on our servers.

 We return an error code if your request limit has been exceded. 

If you wish to request additional requests, please contact help[at]team.shoeboxed.com. We will do our best to make sure your request is honored.

Still can’t find an answer? Chat with us live or call 888-369-4269 toll free 10AM-7PM EST M-F