Shoeboxed Help & FAQs

Is it safe to mail my receipts, business cards, and other documents to Shoeboxed?

Yes. Shoeboxed has a special relationship with the Postal Service and our deliverability rates are >99%. 

If it makes you feel safer, and if you are sending a bulk shipment or are not using Shoeboxed postage paid envelopes, we highly recommend using a shipping service with tracking and delivery confirmation, like FedEx or UPS. Make sure to include a sheet of paper with your name and email address so we know who the package is from. 

For FedEx and UPS packages, please use:


Shoeboxed

501 Washington Street 

Suite K

Durham, NC 27701

Still can’t find an answer? Chat with us live or call 888-369-4269 toll free 10AM-7PM EST M-F