Shoeboxed Help & FAQs

How do I update my billing information?

Right now, the only way to update your billing information is to call our customer support line at 888-369-4269 any time from 9 AM to 7 PM, Monday through Friday. We apologize if this is an inconvenience for you, but soon you will be able to update your credit card and other billing information securely within your account.

Still can’t find an answer? Chat with us live or call 888-369-4269 toll free 10AM-7PM EST M-F