Shoeboxed Help & FAQs
Top FAQs
- I’m sending in an envelope for the first time, what do I need to know?
- What’s the difference between Shoeboxed Mobile and my Shoeboxed Email Address?
- Can I mail-in documents that aren’t receipts or business cards to be scanned and archived in my Shoeboxed account?
- Is it safe to mail my receipts, business cards, and other documents to Shoeboxed?
- How do I update my billing information?
- How does the Shoeboxed iPhone app work and does it count toward my monthly limit?
- What happens if I go over my monthly limit?
- I don’t know what my password is, how do I get a new one?
- Does Shoeboxed scan and process receipts in currencies other than US dollars?
- How do I update my mailing address?
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