Shoeboxed Help & FAQs
Questions in this category:
- How are Shoeboxed’s in-house scanners better than standard desktop and portable scanners?
- What counts against my monthly limit and what doesn’t?
- Do you scan multipage receipts and documents?
- Can you process my receipts or business cards if they are stapled or taped to a larger piece of paper?
- Can I pre-sort or pre-categorize my receipts and business cards before sending them in?
- How do you return my receipts and business cards to me after you scan and process them?
- Do you return my receipts and business cards to me after you scan and process them?
- Can I send multiple envelopes within one larger package?
- I’m sending in an envelope for the first time, what do I need to know?
- When does my monthly limit start over?
- What happens if I go over my monthly limit?
- What does “Envelope Received” mean? How quickly do you receive my envelopes?
- What is Shoeboxed Mail-In?
- Can I place an expedited processing order?
- What happens to my receipts when I mail them in?
- How big are Shoeboxed postage paid envelopes?
- I travel a lot and won’t receive my postage paid envelopes at my home address.
- What should I do if I lose my Shoeboxed envelopes?
- I can’t wait for the Postal Service, how can I speed up the process?
- I have hundreds of receipts, business cards, or other documents that I need processed right away. Can Shoeboxed help?
- How many receipts, business cards, and other documents can I put into my Shoeboxed postage paid envelopes?
- Can I mail-in documents that aren’t receipts or business cards to be scanned and archived in my Shoeboxed account?
- Can I send receipts and business cards in the same envelope to be scanned at Shoeboxed?


