Shoeboxed Help & FAQs

Can I use Shoeboxed from outside of the US?

If you are interested in using Shoeboxed from Australia, please visit www.shoeboxed.com.au for more information.

Yes, you can use Shoeboxed from anywhere in the world! International users may sign up for the Lite plan online, but must call in to upgrade to a Classic or Business plan. Our postage-paid envelopes are not available to international users. You will have to provide your own packaging and postage to ship documents to Shoeboxed, but we will cover all shipping expenses to return the documents to you. Shoeboxed Mobile, included with all plans, is a great feature for international use if mailing documents internationally is not feasible for you. Currently all receipts and bills are entered into our system with US dollar amounts, but international currency conversions will be supported very soon.

If you need any assistance signing up from abroad for any plan or need further clarification, please speak with a Shoeboxed team member by calling +1-919-636-4193 during our business hours, 9 AM to 7 PM East Coast Time, Monday through Friday.

Still can’t find an answer? Chat with us live or call 888-369-4269 toll free 10AM-7PM EST M-F