Shoeboxed Help & FAQs

Can I trust Shoeboxed with the privacy and security of my documents and personal information?

Privacy, security, reliability and honesty are the cornerstones of our service. Shoeboxed will never sell or disclose any information about you or your documents. We perform criminal background checks on all of our employees and closely monitor activity in our processing center. Our scanning and data entry specialists receive extensive privacy training and are required to sign non-disclosure agreements. We also use a highly sophisticated security system and surveillance cameras to protect your documents from outside threats.

Still can’t find an answer? Chat with us using the box on the bottom-right or call 888-369-4269 toll free 10AM-7PM EST M-F